Terms of Service
Last updated: August 2026
1. The service
RepDesk is a software tool that collects publicly available reviews about your business, drafts suggested replies with AI, and lets you edit and copy those replies for publication. RepDesk is not affiliated with, endorsed by, or operated by Google.
2. Accounts
You must provide accurate information when creating an account and are responsible for all activity that happens under it. You must own or be authorised to manage the business listings you add to RepDesk.
3. Subscriptions and trials
RepDesk Pro costs $49 per month and starts with a 7-day free trial. A valid payment method is required to begin the trial. Unless you cancel before the trial ends, your card is charged automatically and renews monthly until cancelled. You can cancel at any time from the billing portal inside the app; access continues until the end of the paid period. Payments are processed by Stripe.
4. Refunds
Monthly charges are non-refundable except where required by law. If you believe you were billed in error, contact us and we will review the charge.
5. AI-generated content
Replies are drafted by an AI model and may contain errors or claims that do not apply to your business. You are solely responsible for reviewing every draft before publishing it. RepDesk never publishes anything on your behalf without your action.
6. Acceptable use
You may not use RepDesk to post deceptive, harassing, defamatory or unlawful content, to impersonate another business, or to violate the terms of any review platform you publish to. We may suspend accounts that do.
7. Availability and liability
The service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, our total liability for any claim relating to RepDesk is limited to the amount you paid us in the twelve months before the claim.
8. Termination
You may stop using RepDesk and delete your account at any time. We may suspend or terminate accounts that breach these terms or that place the service at risk.
9. Changes
We may update these terms as the product changes. Material changes will be communicated in the app or by email before they take effect.